Flip-Flop FAQs

What size flip-flop should I order?

Imagine ordering a pair of flip-flops online, waiting a few days for them to arrive and realizing after opening the package and sliding them on that they just don’t fit? That’s the worst.

Here’s an inside tip about our flip-flops – we only sell whole sizes. So, if you normally take a half size, we recommend that you go down to the whole size. For example, if you usually wear a size 8.5, an 8 will probably fit best.

For more insight into our measurements check our flip-flop size guide HERE.

Why do your flip-flops cost what they do?

A lot of the other flip-flops makers out there sell cheap flip-flops. And there’s a simple reason for that — because they don’t use quality materials.

At Tidal, our pricing philosophy is simple — you pay for a better product. Not only are our flip-flops made in the United States from start to finish, but we also use domestically-sourced material. We’ve engineered our product to be longer lasting and more durable than other flip-flops on the market. Why are we telling you all of this? It’s because we want you to know you're getting a better product.

What makes your product more supportive?

Our flip-flops are designed to be as comfortable at the end of the day as they are in the morning. But don’t take our word for it, let our satisfied customers tell you just how much they enjoy our flip-flops.

If you want to get technical about it, our flip-flops are designed with 8mm of arch support. This combined with soles made of 100% polyurethane, makes for a significantly more comfortable fit than a typical flip-flop. Buyer beware: our flip-flops are by no means orthotic, but they sure are comfortable.

What is polyurethane?

Polyura-what? Chemical-sounding names can be a little off-putting. We get it.  But the truth is, polyurethane is a commonly used material found in running shoes and other footwear. The reason we use it is because its cellular structure has a “memory” which means that it will return to its original shape after being compressed. 

In terms of feeling on your feet, this creates a sole that will not become packed down over the course of the day, instead it will stay springing and bouncy.

How do you help veterans?

Just like we are committed to creating a quality product right here in the USA, Tidal is dedicated to helping military veterans through training and employment.

In fact, we’re proud to say that over half our workforce is made up of men and women who served in the armed forces. We also partner with Heroes in Transition, a 501(c)3 organization dedicated to providing support to returning veterans.